Everything you need to feel guided
Find help with orders, delivery, flower care, frequently asked questions, and where to reach us. Designed to keep your Fleur Haus experience smooth from checkout to doorstep.
Contact Us
Need help with an order, delivery concern, or bouquet request? Reach us through the channels below.
Delivery Information
Quick reminders to help your bouquet arrive fresh, on time, and ready to brighten someone’s day.
Available for selected Metro Manila areas when orders are placed before the daily cutoff.
Orders above ₱2500 qualify for free delivery. Smaller orders may include a fixed delivery fee.
Customers may choose a preferred delivery time during checkout based on available windows.
Please make sure someone is available to receive the bouquet at the given address.
Flower Care Guide
Help your blooms stay fresh and beautiful longer with these simple after-delivery care tips.
Cut stems at an angle before placing flowers in clean water.
Replace water daily to keep the bouquet fresh and vibrant.
Place your arrangement in a cool indoor area away from strong heat.
Too much direct air can dry petals faster and shorten bloom life.
Frequently Asked Questions
Answers to some of the most common concerns customers may have before and after ordering.
Our Location
If you need to know where Fleur Haus is based, you can place the shop location here for reference and support inquiries.
We’re here for every thoughtful order
Whether you need assistance with delivery, bouquet care, or an order concern, Fleur Haus is ready to help make your floral gifting experience feel easy and reassuring.